Date: September 28, 2012
Time: 8:00am-4:00pm (registration begins at 8am)
Location: Ritz Charles,
Overland Park, KS
For more information or to register over the phone please call us at (913) 859-0020 begin_of_the_skype_highlighting (913) 859-0020 end_of_the_skype_highlighting
Make your registration Payment on-line
A great big thank you to the ACCP, FedEx and Volt for a fantastic lunch and learn on 1/26/12. Factility was fantastic, food was delicious and the company was most engaging. VITEC was honored to share information and a presentation on bringing social media into the call center. How do you get buy-in from upper management and measure for ROI? We'll run a FREE report for you on the amount of "buzz" your company is generating right NOW! People ARE talkng about you...interested in what they'e saying? Find out for FREE! Contact us
Contact Center Solutions
Every Friday at 10p/11MT/1ET
Enterprise Solutions
Every Friday at 12a/1MT/3ET
Best Reasons to Attend the KC Call Center EXPO
COMMITED LEADERSHIP - Year-after-year our EXPO keynote speakers and session leaders share insights stemming from direct experience working with and in contact centers across a variety of industries including financial, utility, 
telecommunications, manufacturing, education, chemical, retail and more. Join us for what always proves a lively, interactive discussion on leadership, strategy, organization, technology, and processes needed to manage and leverage YOUR assets.
INNOVATIVE INTERACTION - You’ll interact one-on-one with subject matter experts who are, like you, specialists in the business of contact centers and helping enterprises distinguish themselves form the competition with the latest strategies and solutions in premise or cloud base integration, KPI analysis, real world expertise and all points in between.
CALCULATED CURRICULUM - Whether you’re focused on trends in your center or keen to investigate cutting-edge technology, proven management techniques, and delve further into current and emerging customer response channels (social, web 2.0, video, mobile, etc), you'll find a session to suit your unique needs.
TANGIBLE TAKE-AWAY - Your center’s growth is directly tied to its ability to service, enhance and ultimately increase the value of the enterprise. You’ll leave armed with the tools required to further refine a winning combination of proven strategy and invaluable technology at your center.
ROI - Travel and event budgets have become a thing of the past. But, since you can hop in your car and drive to this local event, and breakfast and lunch are on us, the 12th annual KC Call Center EXPO will prove to be the most cost-effective, educational call center exclusive event you'll attend all year!
